Las Ramblas Wine & Tapas

Would be zero if possible for service Summary -Will be treated like they are doing you are favour to even acknowledge you even when quiet. -Try to overcharge you and when called out try to say it must have been left over from previous people at table and not apologise -Staff get aggressive if you point out their errors/failings. Firstly happy to admit we turned up with no reservation but it was at 4pm on a Friday for a table of three, I can't explain the initial hostility we encountered just asking for a table, from how our host carried himself I can only assume must have been the manager, or at least in charge of our side of the restaurant, but more likely thought he should be. I hear you asking Wade must be because they were already full, or really busy, or maybe people just kept streaming in for the hour half and a half you were there as they had pre booked tables, or then maybe was it booked for a premier league player's birthday party, or maybe even Kim Kardashian was turning up. Oh readers how wrong you are, none of these situations happened, though the last two would have been awesome and then maybe I would have even let this slide, they were just rude and uninterested. If any of those situations were actually on the cards then I would understand a little push back for accommodating us and acknowledge that they were essentially were doing us a huge favour but how wrong you are if you think this was the case. You are now thinking surely you can assume the service would get better from there, sorry reader it did not. Once seated and waiting 10mins for the someone to come get at least our drinks order suddenly three of the managers/waiters friends turned up, they obviously had no table booked either but were escorted like royalty to seats at the bar. So then casual chat with them, taking their drinks order, and even their food order took precedent over us. To make matters worse their food somehow was delivered before the family of four seated just by us, the family had obviously ordered before we even turned up as we had seen no interaction between him and them to this point. Amazingly we eventually managed to get a drinks order in which was delivered a kind and courteous barmaid. After that I repeatedly tried to get managers/waiters attention for a food order, when I finally did that he said will be back in 2mins he would be back but he then proceeded to then go chat with his friends and didn't come back . A kind waitress in charge of the other side of the restaurant sensing our frustration came over to take our order. At this point I refused to order food for how we had been ignored so I can't comment personally on the quality but my two starving friends who reluctantly ordered due to time constraints from the slow service had placed on us and no realistic other choice with our next engagement fast approaching weren't overly impressed. I can say it was delivered quickly, though I reckon that was only because I communicated to the waitress my frustrations already as compared to how long it took for the families on the table by us food to be delivered earlier ours was rapid. You will be surprised to learn that the worst part was yet to come, after yet again struggling to get a staff members attention we were finally brought the bill which we quickly asked for the card machine as we just wanted to leave, stupidly we didn't even ask for service to be deducted or even looked at bill but for it just to be split, first person tapped for payment and quickly realised that his share was twice more than it should have been. The manager/waiter quickly palmed the bill and made excuses that the last people at the table's bill must not have been closed off and then had the audacity to ask if he wanted a refund. Anyone who worked for a pub/restaurant as empty as this place knows there is no way this mistake should happen so can wonder what he added. Worse he got aggressive to me once we had pointed out his mistake and he then tried to turn it around on me. It is a shame when one bad apple spoils the whole batch

An interesting and atmospheric place in the centre of Warrington. Very typical Spanish tapas and paella offerings. We ordered six tapas dishes which arrived separately as they were prepared. The dishes were nice and had good variety, but their taste to cost ratio was only moderate. Tapas plus desert and one drink each cost ~£84. The junior staff were pleasant but seem rushed and inexperienced. The senior staff, perhaps the owners, maître de and chef, took time to inquire about our food and our likes and dislikes and made us feel welcome.